1. What is a Charm Bar?
A Charm Bar is a fun, interactive experience where you can create your own custom jewelry by selecting charms, chains, and other accessories to design a unique piece that reflects your personal style.
2. Do I need an appointment, or can I walk in?
No appointment needed—walk-ins are always welcome! 🎉
3. How does the process work?
Creating your jewelry is easy and fun! Just follow these simple steps:
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Grab a Tray – Kick things off by choosing your favorite chain.
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Get Creative – Dive into our treasure trove of charms and let your imagination run wild.
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Wait for the Magic – Hand over your selections, and we’ll assemble your masterpiece in 10-15 minutes!
4. What types of jewelry can I create at the Charm Bar?
You can create charm bracelets, necklaces, earrings, anklets, chains for bags, and even keychains.
5. Are the chains and charms waterproof?
While our chain bracelets are waterproof and non-tarnish, the charms are not waterproof. We recommend avoiding water exposure to keep them looking their best.
6. How much does it cost?
- One Charm – $8
- Two Charms – $12
- Three Charms – $15
- Four Charms – $18
- Five Charms – $20
- Each Additional Charm – +$4
- Waterproof and non-tarnish chains start at $35.
7. Can I bring my own charms to add to my jewelry?
We currently only assemble charms purchased from our collection to ensure quality and compatibility with our chains and findings.
8. Do you offer personalized or custom charms?
Yes! We have a selection of customizable charms, including numbers, birthstones, signs, and initials.
9. Is this a kid-friendly experience?
Absolutely! Our Charm Bar is great for kids, teens, and adults. However, we recommend adult supervision for younger children.
10. What is your return or exchange policy for custom jewelry?
Since all charm bar pieces are custom-made, they are final sale. However, if you experience any issues with your piece, please reach out, and we’ll be happy to assist.
11. Do you offer repairs or adjustments after purchase?
Yes! If your jewelry needs a minor adjustment or repair, we’re happy to help. Some services may have a small fee depending on the repair needed.
12. Where are you located, and what are your store hours?
📍 637 Broadway, New York, NY 10012. Open Everyday 11 am - 7 pm.
